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Ecommerce Consulting
Expert ecommerce consulting for brands ready to scale. 17+ years helping businesses choose the right platform, optimise operations, and build growth strategies.
Choosing the right ecommerce platform is one of the most consequential decisions a business can make. The wrong choice costs you time, money and momentum. As specialist ecommerce consultants with deep expertise across Magento and Shopify Plus ecosystems, we help you navigate platform selection, technology strategy and growth planning with clarity and confidence.
We work with brands at every stage of growth, from startups launching their first online store to established retailers planning a platform migration or headless transition. Our consulting engagements are built on data, not opinions. We audit your current tech stack, analyse your competitive landscape and deliver actionable roadmaps that turn ecommerce ambition into measurable results.
Whether you need a comprehensive technology audit, a conversion optimisation strategy, or expert guidance on scaling your ecommerce operations, our Sydney-based team brings 17+ years of hands-on experience to every engagement.
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ClientsPlatform Selection
Helping you choose between Magento, Shopify Plus, or headless based on business needs, budget, and growth trajectory. We assess your catalogue complexity, order volume, integration requirements and long-term goals to recommend the platform that sets you up for success.
Every recommendation is backed by real-world experience across hundreds of ecommerce builds, so you make the right decision the first time.
Growth Strategy
Data-driven roadmaps for revenue growth, market expansion, and customer acquisition. We analyse your current performance, identify untapped opportunities and build strategic plans that prioritise high-impact initiatives.
From market entry strategy to channel expansion and international growth, we help you scale with confidence and a clear plan of action.
Technology Audits
Comprehensive review of your current tech stack, identifying bottlenecks, security gaps, and optimisation opportunities. We evaluate your platform, hosting, integrations and third-party services to give you a clear picture of where you stand.
Every audit includes a prioritised list of recommendations with estimated impact and effort, so you know exactly where to invest for maximum return.
Conversion Optimisation
Analysing your checkout flow, UX patterns, and customer journey to increase conversion rates. We use analytics, heatmaps and user behaviour data to identify friction points and opportunities that directly impact your bottom line.
Small changes in the right places can deliver significant revenue lifts. We focus on the changes that matter most and measure everything.
We don't guess. We analyse, strategise and build roadmaps that turn ecommerce ambition into measurable growth.
How We Work
From initial consultation to ongoing optimisation, every engagement follows a structured process designed to deliver clarity and actionable results.
01
Initial Consultation
We start with a deep-dive conversation to understand your business, goals, challenges and current setup. This session sets the foundation for everything that follows.
02
Discovery & Analysis
We audit your tech stack, analyse your data, review your competitive landscape and identify the key opportunities and risks facing your ecommerce business.
03
Strategy & Roadmap
We deliver a clear, prioritised roadmap with actionable recommendations, timelines and expected outcomes. No fluff, no jargon — just a practical plan you can execute.
04
Implementation Support
We support you through execution, whether that means managing development teams, coordinating platform migrations or overseeing third-party integrations.
05
Review & Optimise
We measure results against targets, review what is working and refine the strategy. Ecommerce is never set-and-forget — ongoing optimisation is where the real gains compound.
Frequently Asked Questions
Common questions about ecommerce consulting, strategy and advisory services.
Ecommerce consulting covers everything from platform selection and technology audits to growth strategy and conversion optimisation. We analyse your current setup, identify opportunities and build a clear roadmap tailored to your business goals, budget and growth trajectory.
We assess your catalogue size, order volume, integration requirements, budget and growth plans to recommend the best fit. Whether that is Shopify Plus for speed to market, Magento for complex B2B requirements or a headless architecture for maximum performance, we guide you to the right decision.
A focused consulting engagement typically runs 2 to 6 weeks depending on scope. Platform assessments and technology audits can be completed in 2 to 3 weeks, while comprehensive growth strategies and roadmapping may take 4 to 6 weeks.
Both. We work with businesses at every stage, from planning a new store to optimising an existing one. Many of our consulting clients come to us with an underperforming store that needs a strategic overhaul, technology audit or conversion review.
ROI varies by engagement, but our consulting clients typically see measurable improvements in conversion rate, average order value and operational efficiency within 3 to 6 months of implementing our recommendations. We focus on changes that deliver the highest impact first.
Yes. Many clients retain us on a monthly basis for ongoing strategic advice, performance reviews and technology recommendations. This ensures your ecommerce strategy evolves as your business grows and the market changes.
What we deliver
From platform assessments to growth strategies, every consulting engagement is tailored to your business goals and market position.
- 01Platform AssessmentComprehensive evaluation of Magento, Shopify Plus and headless architectures against your specific business requirements, budget and growth trajectory. We help you make the right platform decision the first time.
- 02Growth RoadmappingData-driven strategic roadmaps that prioritise high-impact initiatives for revenue growth, market expansion and customer acquisition. Every recommendation is backed by analysis, not assumptions.
- 03Technology AuditsFull-stack technology reviews covering platform health, hosting performance, security posture, integration efficiency and third-party service evaluation. We identify bottlenecks and opportunities others miss.
- 04Conversion StrategyCheckout flow analysis, UX pattern review and customer journey mapping to identify and eliminate conversion barriers. Small improvements in the right places deliver significant revenue gains.
- 05Competitor AnalysisDetailed competitive landscape analysis covering technology choices, feature sets, pricing strategies and market positioning. We identify gaps and opportunities that give you a strategic advantage.
- 06Digital TransformationEnd-to-end digital transformation strategy for businesses moving online or modernising legacy ecommerce operations. We guide you through technology selection, process redesign and change management.
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★★★★★
“Rival has achieved for us what other developers said was either too costly or simply not possible. All projects have been delivered on time and to budget.”
13 years in eCommerce